Answered By: Jim Darlack
Last Updated: Oct 03, 2023     Views: 149

Did you send yourself the document URL or copy and paste the URL in the address box? Unfortunately, the URL in the address box isn't stable. You need to grab a persistent URL (more information about document URLs can be found in our Article Linking Guide). If you did grab the document URL, the URL should have at the beginning. If it doesn't, try adding that text before the document URL:

For example, if the document URL is:

then it would look like this:

This URL will force your computer to access the database through the library's proxy server, and the database will then recognize that you are a Vanguard University user.